Frequently Asked Questions
Everything you need to know about Indigo Workwear products, shipping, and returns.
What makes Indigo Workwear different from standard fashion brands?
Our apparel is engineered for durability, using reinforced triple-stitching and heavy-duty denim and canvas. We bridge the gap between functional utility and modern aesthetic, ensuring your gear looks as good as it performs.
How do I ensure I am ordering the correct size?
We provide a comprehensive size guide on every product page. Since workwear often has a roomier fit for mobility, we recommend checking your measurements against our chart or sizing down if you prefer a more tailored silhouette.
How long does shipping take and do you offer tracking?
Standard shipping typically takes 3-7 business days within the continental US. Once your order is dispatched, you will receive a confirmation email containing a tracking number to monitor your delivery in real-time.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. If you need a different size, our exchange process is seamless and free of charge for domestic orders.
Do you offer bulk discounts for corporate or crew orders?
Yes, Indigo Workwear provides specialized pricing for bulk purchases of 15 items or more. Please contact our corporate sales team via the 'Bulk Orders' link at the bottom of our site for a custom quote.
How should I care for my heavy-duty garments?
To preserve the integrity of the fabric and dyes, we recommend washing in cold water with similar colors and air drying. Avoid using bleach or harsh softeners which can break down the technical fibers over time.